Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
1. Return Eligibility
You may return eligible items within [14/30] days of receiving your order.
To qualify for a return:
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Item must be unused, unworn, and in its original condition
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All original tags and packaging must be included
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Proof of purchase (order number or receipt) is required
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
3. Exchanges
We offer exchanges for defective, damaged, or incorrect items.
To request an exchange:
Exchanges are subject to product availability.
4. Return Process
To initiate a return:
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Email us at [kumarsarojharish259@gmail.com] with your order number.
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Wait for return approval and instructions.
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Ship the item back to the provided return address.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
5. Refunds
Once we receive and inspect your return:
Please note:
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will resolve the issue as quickly as possible.
If any damaged / defective/exchange / replacement products are inspected and accepted then it will be delivered within 10 business days
7. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again.
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Contact your credit card company (processing times vary).
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If the issue persists, contact us at [kumarsarojharish259@gmail.com].
8. Contact Us
If you have any questions about returns or exchanges, please contact:
Email: [kumarsarojharish259@gmail.com]
Phone: [9990467578]
Business Hours: [48 hours]